Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely satisfied with an eligible product, you may request a return in accordance with the terms outlined below.

1. Return Eligibility

Products must generally be returned unused, unworn, undamaged, and in their original condition with original packaging and applicable accessories.

Products that have been used, washed, altered, damaged, or otherwise not maintained in their original condition may not be eligible for return.

Certain products may be subject to additional return restrictions.

2. Return Requests

Customers should contact our customer service team before sending a product back. Please provide your order number and the reason for the return.

We may provide return instructions and, where applicable, a return authorization or return address.

Unauthorized returns may experience delays in processing.

3. Return Shipping

Unless otherwise stated, customers may be responsible for return shipping costs.

If an item was received damaged, defective, or incorrect due to an error on our part, we will review the situation and may provide an appropriate return or replacement solution.

4. Refund Processing

After the returned merchandise is received and inspected, we will determine whether it qualifies for a refund.

Approved refunds will generally be issued to the original payment method.

The time required for the refund to appear in your account depends on your payment provider or financial institution.

5. Non-Refundable Charges

Original shipping charges and other applicable fees may not be refundable unless otherwise required by applicable law.

6. Exchanges

If an exchange is available, customers may request an exchange for an eligible product by contacting customer service.

Availability of replacement products, sizes, colors, and other options may vary.

7. Damaged or Incorrect Products

If your order arrives damaged, defective, or contains an incorrect product, please contact customer service as soon as possible.

We may request photographs or additional information to verify the issue and determine the appropriate resolution.

8. Final Sale Items

Products identified as final sale or otherwise marked as non-returnable may not be eligible for return or refund except where required by applicable law.